Resume

B. DALE ENGLISH

Transitioning vision to implementation

Contact: sbabochkami.ru/contact
LinkedIn: www.linkedin.com/in/daleenglish

Visionary IT leader and accomplished change agent in evolving organizations; proven success in building key relationships and managing cross-collaborative efforts. Expert at managing the planning, delivery and availability of highly reliable business systems. Key leader in championing and influencing multiple year strategies for major system components that create business value, reduce risk, and improve operational efficiency of business processes. Dedicated professional with deep passion in aligning IT strategy with business objectives utilizing best practices.

Key Qualifications

Process Improvement • Procedure Development • Business Plans • Change Management • Entrepreneur Policy Development • Staff Management • Strategic Planning • Team Leadership • Team Motivation Turnarounds • Consulting

Career Highlights

Triad Financial, North Richland Hills, TX ——— 2007 – 2009

Leader in vehicle loan servicing, with 1,200 employees nationwide managing $2B in receivables.

SENIOR MANAGER, INFORMATION TECHNOLOGY PROJECT MANAGEMENT OFFICE (PMO)

Information technology specialist directing the tactical and strategic initiatives of the division, including business systems, disaster recovery, and third-party product support. Administer the selection, mentoring, appraisal, and management of three project managers supporting six business units. Manage all projects using PMI and SCRUM methodologies. Co-ownership of the development and administration of a $20 million departmental budget, implementing cost control initiatives to maximize productivity. Lead cross-functional collaborations with key Applications Services and Core Development team members to create stable/scalable system solutions that effectively support enterprise-wide technology initiatives. Subject matter expert for new project research, cost/benefit analysis, and scope definition, presenting findings and making recommendations to the Executive Steering Committee.

KEY HIGHLIGHTS
• Realized a significant 60% reduction in costs associated with project rework by effectively leveraging project methodology, controls, tracking, to ensure completion in alignment with business objectives.
• Generated a 40% cost reduction and 30% time to completion by architecting innovative resource management processes.

Citifinancial Auto, Las Colinas, TX ——— 2002 – 2007

A subsidiary of financial giant CitiGroup, Inc., providing financing for consumer auto loans through dealerships nationwide.

PROGRAM MANAGER / DIRECTOR, ENTERPRISE PROJECT OFFICE (2005 – 2007)
TECHNICAL GROUP MANAGER / DIRECTOR, ENTERPRISE PROJECT OFFICE (2004 – 2005)
PROJECT MANAGER (2002 – 2004)
Fast-track promotions to direct a staff of three Business Project Managers (BPM) and nine Technical Project Managers (TPM) in executing 15 high-profile projects. Adeptly managed each complex project through the entire development lifecycle to ensure compliance with time/budget constraints, as well as alignment with strategic objectives. Presented all project accomplishments, statuses, and potential risks to key stakeholders, senior management, and members of the Executive Steering Committee.

KEY HIGHLIGHTS
• Generated a first-year revenue increase of $700 million by collaborating in a cross-functional initiative to introduce a new product.
• Increased revenue $10 million in one quarter by orchestrating the creation and implementation of a repeatable loan portfolio charge-off process.
• Recognized as an expert Change Agent; key member on the Change Agent Committee, whose focus was to review current business processes and recommend/implement process improvement initiatives.

Universal Data Technology, Dallas, TX ——— 1999 – 2001

Consulting firm specializing in providing information technology support and solutions to a global client base.

eBUSINESS PRACTICE MANAGER
Led the creation and administration of technology solutions for clients, including strategic planning, account management, risk assessments, budgeting, and third-party relationships; executed each solution in alignment with clients’ strategic/budgetary objectives. Managed the workloads and career development for the full-time consultants.

KEY HIGHLIGHTS
• Collaborated with key team members at Ernst & Young to administer the due diligence process for one client’s purchase of a $15 million warehouse.

ACCOUNTING / FINANCE

Prior to 1993, acquired over 12 years experience in the field of Accounting/Finance. Some of the titles and responsibilities achieved in this field are as follows:
• Director of Finance for Texas Motor Transportation Association (TMTA)
• Director of Finance for Oil Field Haulers Association (OFHA)
• Controller for Moye Trucking Company
• Staff Accountant for Ramsey and Ramsey CPA’s
• Director of Finance for Austin Data Management (ADM) Systems

Education • Professional Development

B.B.A., ACCOUNTING
St. Edward’s University

ADDITIONAL TRAINING

• Management Techniques
• Software Engineering Institute (SEI)
• Capability Maturity Model (CMM),
• Project Management Institute (PMI)
• Body of Knowledge (PMBOK)